Who We Are

Our website address is: www.sofos.io.

We are sofos.io. For more information, you can contact us at:

Address: 16, Achelloou str.m 2311 Lakatamia Nicosia Cyprus

Email: sofosio.web@gmail.com

Phone: 99412086

If required by law, our company registration details are:

Company Registration Number: ZacFam

What Personal Data We Collect and Why We Collect It

We collect personal data to provide a seamless user experience, process transactions, and improve our website. Below is a detailed explanation of the data we collect:

1. Personal Information

Name, Email Address, and Contact Details: Collected when you register on our site, submit forms, or make purchases.

Account Preferences: Stored to provide a personalized experience.

Transaction Data: Details of purchases made on our site.

2. Technical Information

Cookies: To analyze site traffic, remember user preferences, and provide relevant advertisements. See the Cookies section for more details.

IP Address & Browser Details: Collected automatically to monitor site performance and prevent fraud.

3. Sensitive Personal Data

• If collected (e.g., health information), we explicitly request your consent and provide an explanation of how it will be used.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the website.

Contact Forms

If you use our contact forms:

• We collect your name, email address, and message content.

• Data is stored for customer service purposes for up to [Insert Duration, e.g., 6 months].

• We do not use the information for marketing purposes without consent.

Purpose of Data Collection

We collect and process this data for:

• Providing services (e.g., order processing, support).

• Legal obligations (e.g., record-keeping).

• User consent (e.g., newsletters, special offers).

Cookies

Our website uses cookies to:

• Keep users logged in.

• Analyze website traffic using third-party services like Google Analytics.

• Display personalized advertisements.

To learn more, view our Cookie Policy.

Cookies We Use

Login cookies: Expires in 2 days.

Analytics cookies: Retained for 12 months.

Advertising cookies: Depends on the third-party provider (e.g., Google Ads).

Analytics

We use google analytics to track website usage:

• Data collected: Anonymized IP addresses, user behavior, and device/browser information.

• Opt-out options are available. We do not use data for marketing.

Who We Share Your Data With

We share data with third-party providers to operate and improve our website:

Payment processors: Paypal, JCC.

Cloud services: coming soon.

Email marketing platforms: coming soon.

We do not sell or trade your personal data.

How Long We Retain Your Data

We retain your data for the following durations:

Contact Form Entries: 3 days.

Purchase Records: removed in 1 month if no subscription.

Analytics Data: google.

When data is no longer required, we securely delete or anonymize it.

Your Rights Over Your Data

You have the following rights:

Access and Portability: Request a copy of your data.

Correction: Update or correct inaccuracies.

Deletion: Request your data be deleted.

Objection: Restrict or object to data processing.

To exercise your rights, contact us at sofosio.web@gmail.com.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Additionally:

• Data may be stored on servers located outside the European Union.

• We ensure compliance with European data protection standards via agreements such as [e.g., Standard Contractual Clauses].

Contact Information

For privacy concerns, please contact:

Email: sofosio.web@gmail.com

Phone: 99412086

Data Protection Officer (if applicable): Sophocles Zachariades

Additional Information

How We Protect Your Data

• Data encryption (SSL certificate).

• Secure server infrastructure.

• Two-factor authentication for account access (Customers are given 30 days to comply).

What Data Breach Procedures We Have in Place

In the event of a breach:

• We notify affected users within 72 hours.

• Authorities and relevant stakeholders are informed as required by law.

What Third Parties We Receive Data From

We may receive anonymized user data from advertising networks or partners.

What Automated Decision-Making/Profiling We Do

Automated decision-making applies to:

Credit approval services (if applicable).

Advertising targeting: Data is aggregated for personalized recommendations.

Industry Regulatory Disclosure Requirements

As a website, we comply with Cyprus regulations.